Normal Order - Minimum Order Quantity (MOQ) is 50. Logos, manual, packaging can be customized.

OEM Order -We understand the importance of product branding and promoting. We have extensive experience in product OEM processes and offer our customers with large order quantity and the flexibility to OEM our products. OEM order can be as low as 100.

2. Sample Order

We stand behind our product quality. We will gladly accept any sample order for product quality verification purpose.

3. Dropship

Yes, we will be glad to dropship for our distributors and wholesalers.

4. Delivery Time

The standard delivery time is 5 to 10 business days depending on the quantity. We often use the international express by DHL, TNT, FedEx, or UPS because we know and feel for our customers, and we are just as anxious to deliver our products in a professional and timing fashion to minimize freight time.

5.Shipping Policy

We do not take advantage of our customers when it comes to shipping charge. We won't treat shipping & handling charges as a way to profit from our customers. We always provide our customers with the best possible rate from the most reliable carriers.

6.Payment

We want our customers to feel secure when doing business with us. Our current methods of accepting payment are PayPal, Google Checkout, wire transfer, western union, certified check, and money order. We are PayPal certified and payment via PayPal can be sent to sale@dreamdigitals.com.

7.International Orders

Yes, We accept orders from all countries.

8.Order Tracking

We always keep our customers informed about the order from the moment we receive the order through shipping and receipt of the order.

9.Technical Support

Please feel free to contact us at support@dreamdigitals.com for any product and technical related issues. All support will be handled and serviced by our professional after sales engineers.

10. Return/Repair Policy

--We will replace defective items with an item of equal or greater functionality, or give credits in new orders, if in valid warranty period.

--Shipping charges will not be refunded when product is returned.